By placing your order with Little Works you confirm that you are in agreement with and bound by the terms and conditions below:
Quotations and Payment
- Quotations are free of charge and you are under no obligation, until the quotation is accepted and signed by you.
- Quotations are valid for 30 days from the date on the quotation.
- A non-refundable deposit of 50% is required on acceptance of the quotation.
- Please note a 2% levy is charged on cash deposits and must be included in the total amount paid.
- The project will only start after the quotation is signed and the deposit paid.
- A design and setup fee is included in the quote, included is one hard copy proof that must be signed off before the project may commence.
- Once a project has commenced, a certain allowance is made for scope creep. If a significant amount of scope creep takes place and deemed necessary by Little Works a halt will be called to the project and a re-costing will take place. The project will continue once the costing has been signed off and agreed upon.
- If any further samples may to be made due to scope creep these will be quoted and charged for.
- If the completion date of a project is affected by feedback and receiving of content then timelines will be adjusted accordingly.
- If the project is cancelled at any time, all work in progress will be calculated and invoiced.
- The remaining 50% is strictly COD (cash on delivery) on completion of the work.
- Courier and/or delivery fees will be billed directly to the client.
- All work remains the property of Little Works until final payment is received.
- Should you for any reason delay the supply of information necessary for completion of the work, as accepted in the quotation, for a period exceeding 30 days, you will be invoiced in full for work completed to that date.
Customer Deliverables
- Acceptance of the quotation.
- You are to pay the 50% deposit on acceptance of the quotation.
- Please note a 2% levy is charged on cash deposits and must be included in the total amount paid.
- You are to provide all content, unless otherwise agreed.
- The approval of the proof is the sole responsibility of the customer. There may be a difference in the colour or shade of the ink due to the printing process.
- You are to review and sign off designs, wording names and functionality prior to production.
- Payment in full is payable prior to delivery of the completed order.
Copyright and Ownership
- All of Little Works designs are copyrighted and any unauthorised copying of the designs will be a breach of that copyright.
- Please ensure you have the copyright for all material supplied to Little Works
- Under no circumstances will Little Works be held responsible for any copyright disputes.
- Little Works does not take any responsibility for content supplied without proper copyright whatsoever.
- All ownership of the project will be transferred to the client upon full and final payment.
- You agree that Little Works may use your stationery items for marketing of Little Works products.
Use of this Website
- The use of this web site is at the sole risk of the user.
- No users may copy, download or print out any of the visible text or images on this site for personal, commercial and non-commercial use.
- Little Works makes no representations or warranties or the correctness or suitability of the information contained in the website or either the website and is provided “as is”.
- Any use may, at the discretion of Little Works, be permitted upon request. A request for permission can be submitted by e-mailing info@littleworks.co.za
Hand Made
- All Little Works items are handmade locally in Cape Town South Africa using the finest quality materials sourced locally.
- The utmost care and attention is paid to quality and consistency of the items we manufacture. Please allow for the slightest variation. All items are unique and are made with love and handled with great care.
Packaging
- All goods are packaged as carefully as possible, to ensure that they arrive looking just as good as when we sent them off to you
Contact information
- Please submit any query in respect of these Terms & Conditions or the use of this web site to Little Works at info@littleworks.co.za or fax +27 (0) 86 766 6319